Privacy Policy

Last updated: July 5, 2025

1. Introduction

ArbitratorX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arbitrator-x.com (the "Site") and use our FINRA arbitrator selection and ranking services.

US-Only Services: Our platform exclusively serves US-based legal professionals and contains data relating only to US persons and FINRA arbitration proceedings. We only provide services to US companies, law firms, and individuals.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Email address (when subscribing to our newsletter or contacting us)
  • Name (when provided in contact forms or newsletter signup)
  • Message content (when using our contact form)
  • Account information (when creating an account on our platform)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent on our Site
  • Referring website addresses
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our FINRA arbitrator selection services
  • Send newsletter updates about arbitration insights and platform updates
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud or security issues

4. Newsletter Communications

If you subscribe to our newsletter, we will send you periodic emails about:

  • Weekly arbitration trends and insights
  • New arbitrator profiles and data updates
  • Platform feature updates and improvements
  • Educational content about FINRA arbitrator selection

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or contacting us at support@arbitrator-x.com.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., Formspree for form processing)
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Unsubscribe: Withdraw consent for newsletter communications at any time

To exercise these rights, please contact us at support@arbitrator-x.com.

8. Cookies and Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. We have configured GA4 with privacy-friendly settings including:

  • Disabled ad personalization
  • IP address anonymization
  • No combination with other personal identifiers

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@arbitrator-x.com
Website: www.arbitrator-x.com
Subject Line: Privacy Policy Inquiry